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Shipping

1. SHIPPING TIMELINES:
  • ​Saudi Arabia: Orders shipped will arrive within 1 to 3 business days after the order has been processed.
  • International: Orders shipped internationally will arrive within 5 to 8 business days after the order has been processed.

Note that estimated delivery times are based on business days and do not include weekends or holidays. Delivery times may vary due to unforeseen circumstances such as weather, customs processing, or other external factors.

2. ORDER PROCESSING:

Orders are processed within 1 to 2 days after order preparation.

3. TRACKING YOUR ORDER:

Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to the carrier's website. You can use this information to monitor the progress of your shipment.

4. DELIVERY ATTEMPTS:

Our shipping partners will make reasonable attempts to deliver your package. If delivery is unsuccessful after multiple attempts, the package may be returned to our warehouse. In such cases, you may be responsible for any additional shipping charges for reattempting delivery.

5. CUSTOMS CLEARANCE AND DELAYS:

​Please be aware that customs processing times and procedures vary by country. Delays in customs clearance may occur, which can extend the estimated delivery timeline. Our shipping companies are not responsible for such delays and recommends customers to check with their local customs authorities for specific information. In some countries customers must pay additional customs fees if any.